Delivery, Returns & Exchanges - Beit Walif

Delivery

From our hands to your home—wrapped with care and delivered with love.

Enjoy free shipping across the UAE on all orders over 200 AED.

We deliver to all emirates within 2–5 days, making sure your Beit Walif piece arrives safely, ready to find its place in your home.

Returns & Exchanges

We truly hope you and your pet fall in love with your Beit Walif piece, but if something doesn’t feel quite right, we’re here to help.

How it works:

To request a return or exchange, just reach out to us here.

We accept returns within 7 days of receiving your order, as long as:

The item is unused and unwashed
It’s in its original packaging
It’s in the same condition you received it

Please note:

We’re unable to accept returns after 7 days
Refunds are issued to your original payment method within 15 business days of receiving the returned item

Shipping costs:

Customers are responsible for return shipping costs.
If you received a wrong or damaged item, the return shipping cost will be on us.
For returns , the return shipping fee will be deducted from your refund.

We recommend checking the size guide listed under each product before placing your order to avoid any back-and-forth.

Exchange is currently not available.

Because some pieces aren’t just orders — they’re made to belong.